The context
Technology decisions become more useful when they begin with the organisation’s real operating context. That means identifying the people, systems, information and dependencies involved before selecting a tool or defining a project.
How to plan workloads, identities, information and recovery before moving. The purpose of this guide is to create a sound starting point, not to replace an assessment of your environment.
Questions to ask
- Which business activity depends on this system or control?
- Who owns the decision, the information and the follow-through?
- What would disruption affect first?
- Which exceptions need a human decision?
- How will the organisation know the change is working?
A practical next step
Document the current state in plain language. List the users, systems, information, suppliers, recurring problems and desired outcome. This creates a useful brief for a technical conversation and makes assumptions easier to challenge.
Discuss the requirement